Svena provides direct business and support details here so customers can identify the operator and choose the right information to include with a question.
OUR IDENTITY
1807 COFFEE TRADERS PTY. LTD.Store: Svena
Unit 18, 105 Miller Street, North Sydney, NSW 2055, Australia
ABN: 25 619 362 355
ACN: 619 362 355
CUSTOMER SUPPORT HOURS
Monday-Friday: 9:00 AM - 5:00 PM (GMT-08:00) Pacific Standard Time (Los Angeles). Messages received outside these hours are queued for the next support period.
HOW TO REACH US
Email: support@svena.shop
Telephone: +61 480 801 588
For an order question, include the order number and checkout email. For a delivery or product-condition issue, add a concise description and relevant photos of the item, shipping carton, and label. Never email full payment-card details or security codes.
Pre-purchase questions can identify the organizer model and the dimension, material, handle, lid, nesting, folding, or package-quantity specification needing clarification. Return requests must follow the Return & Refund Policy so the team can issue the correct instructions and associate the parcel with the order.